Last Updated: [21 October 2025]

Kearns Transport (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website and services.

1. Information We Collect

We may collect the following types of information:

Personal Information:

• Name, email address, phone number
• Payment information (processed securely through our payment provider)
• Travel preferences and booking history
• Free travel pass details (where applicable)

Technical Information:

• IP address, browser type, and device information
• Cookies and usage data (see our Cookie Policy)
• Website navigation patterns

2. How We Use Your Information

We use your personal information to:

• Process ticket bookings and payments
• Communicate about your journey (confirmations, updates, delays)
• Respond to customer service inquiries
• Improve our services and website functionality
• Comply with legal obligations
• Send service updates (we will not send marketing emails without your consent)

3. Legal Basis for Processing (GDPR)

We process your personal data under the following legal bases:

• Contract performance: Processing necessary to fulfill our service to you
• Legal obligation: Compliance with applicable laws and regulations
• Legitimate interests: Improving our services and preventing fraud
• Consent: Where you have explicitly agreed (e.g., marketing communications)

4. Data Sharing and Disclosure

We may share your information with:

• Payment processors: To complete secure transactions
• Third-party service providers: Who assist in operating our website and services
• Legal authorities: When required by law or to protect our rights

We do not sell your personal information to third parties.

5. Data Retention

We retain your personal information only for as long as necessary to:

• Fulfil the purposes outlined in this policy
• Comply with legal, accounting, or reporting requirements
• Resolve disputes and enforce our agreements

Booking records are typically retained for [7 years] for accounting and legal purposes.

6. Your Rights Under GDPR

As a data subject in Ireland/EU, you have the right to:

• Access your personal data
• Rectify inaccurate information
• Erase your data (“right to be forgotten”)
• Restrict processing of your data
• Data portability (receive your data in a portable format)
• Object to processing based on legitimate interests
• Withdraw consent at any time (where processing is based on consent)
• Lodge a complaint with the Irish Data Protection Commission

7. Cookies

Our website uses cookies to enhance user experience and analyse website traffic. You can control cookie preferences through your browser settings. Essential cookies necessary for website functionality cannot be disabled.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. Children’s Privacy

Our services are not directed to children under 16. We do not knowingly collect personal information from children under 16 without parental consent.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Last Updated” date. Continued use of our services constitutes acceptance of any changes.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

Kearns Transport
Kearns Transport, Woodfield, Birr, Co. Offaly
Email: info@kearnstransport.com
Phone: 057 9120124 / 057 9122244

Data Protection Officer: Anne Kearns

Irish Data Protection Commission:
If you wish to lodge a complaint: www.dataprotection.ie